Stop reporting what happened. Start knowing what happens next.
Your commerce business runs on dozens of systems - storefront, CRM, marketing, pricing, inventory, fulfilment and support. The problem was never a lack of data. It’s that the truth is scattered across all of them, in a dozen dashboards that never quite agree. UXLens brings it together into one governed view - and helps you decide what to do next.
Your storefront has plenty of AI. Your reporting doesn’t.
Search, recommendations and chat already put AI in front of your shoppers. Behind them, the questions that actually run the business - what’s working, why, and what to do next - still mean stitching together exports from tools that each define revenue, a customer or a return differently. UXLens is the reporting and decision-intelligence layer behind your commerce stack, not another storefront widget.
One truth. Every angle of your commerce business.
UXLens doesn’t create another silo. It connects the ones you already have - so customer, product, channel, commercial and operations finally read from the same numbers.
The complete customer picture
Unify acquisition, engagement, conversion, retention and churn into one view - with customer lifetime value you can trust across every channel.
What really drives product performance
See demand, profitability, pricing and assortment opportunity down to the SKU - not buried in a merchandising export nobody reconciles.
Every channel, connected
Web, app, marketplaces, retail and social in one place - and how each one influences the others across the journey.
What builds margin - and what quietly erodes it
Connect revenue, margin, pricing, promotions and campaigns to see what is creating value and what is discounting it away.
Risks caught before customers feel them
Read inventory, fulfilment, supply and service signals together to catch stockouts, delays and service gaps early.
From dashboards to decisions - in one thread.
Ask a question in plain language and UXLens composes the answer, then takes it further - from what happened, to why, to what you should do about it.
See what’s happening
One trusted, real-time view of performance across every system - no more reconciling exports by hand.
Find the drivers
Why did conversion dip or margin move? Ranked drivers, down to the channel, campaign or SKU.
See what’s coming
Forecast demand, flag the customers likely to churn, and surface the products about to sell out.
Test the impact
Model a price change, promotion or inventory move before you commit - not after the quarter closes.
Act with evidence
Every recommendation traces back to its source, and a named person approves before anything changes.
Built for teams that have to trust the number.
Most commerce AI stalls on the same three things: data spread across silos, decisions nobody can explain, and ROI nobody can attribute. UXLens is built to fix exactly those.
Governed metrics, one definition
Revenue, margin, a customer, a return - defined once and applied everywhere, so your reports stop disagreeing with each other.
Evidence on every answer
Sources, calculations and data freshness travel with each result - audit-ready for finance, never a black box.
No rip-and-replace
Connects the commerce, data and marketing tools you already run - without moving your data into yet another silo.
Ask in plain language
Skip the dashboard hunt. Ask a question the way you’d ask a colleague and get a decision surface built for it.
Your existing stack. One intelligence layer.
UXLens sits across your existing ecosystem - no rip-and-replace, no new data silo, no rebuilding your technology. It connects the systems you already rely on and brings their data and business context together into one trusted layer for decision-making.
The top use cases we’ve identified in retail & eCommerce.
The highest-impact reports from our library for commerce teams - each with the challenge, how the agents work, the build duration, and indicative ROI.