UC-214
Enterprise Knowledge & Expertise Locator
Answers technical questions from the firm's own project archive with citations and points to the internal expert who has done it before.
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The Challenge
Staff lose ~20% of the workweek - a full day - searching for information that already exists. Knowledge is not reused across 160 offices, so the same problems are re-solved and re-authored.
How It Works
- Ingests project archives, reports, calculations and lessons-learned, permissions intact.
- RAG retrieval with ML precedent ranking and an expertise locator on HR profiles.
- Serves cited answers, reuse recommendations and the named expert, in-workflow.
What It Removes
- A day a week lost to enterprise search
- Re-solving problems already solved
- Re-authoring existing technical answers
Input Data RequirementsProjectWise/SharePoint project documents, technical reports and calculations, lessons-learned reviews, staff CVs and skills tags (Oracle HCM)
Output FormatCited answers from the firm's corpus, ranked precedent recommendations, expertise-locator results, knowledge-gap report
“Ask it a technical question and it finds the answer in our own past projects - and points to the person who did it.”