UC-297
SMB Customer & Enquiry Copilot
Handles inbound questions and turns interest into booked business - answering shoppers, writing listings, quoting and converting.
TBDBuild Duration
TBDIndicative ROI
The Challenge
Enquiries convert slowly or go cold, catalogue and SEO work across hundreds of SKUs is manual, and routine customer queries land on the owners because there is no one else.
How It Works
- Ingests the catalogue, order status, enquiry channels and funding criteria.
- GenAI with RAG answers, drafts and qualifies; agents run the workflows.
- Returns instant answers, SEO copy, quotes and booked, qualified enquiries.
What It Removes
- Slow enquiry follow-up
- Manual catalogue and SEO work
- Owner time on routine queries
Input Data RequirementsProduct catalogue and order status, listing images, care enquiry channel, funding-route criteria, capacity data
Output FormatAutomated product and order answers, SEO listings and marketing copy, instant bespoke quotes, qualified converted enquiries
“It answers customers quickly and never lets an opportunity go cold.”