UC-124
Catalogue-ERP Consistency & Auto-Sync
Reconciles the shop catalogue against the ERP master on schedule, escalates stuck orders and re-syncs failures with approval.
TBDBuild Duration
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The Challenge
Price and stock drift between the shop and Dynamics, and orders stuck between shop, ERP and fulfilment, are found by customers before the business sees them. Fixes are manual re-syncs.
How It Works
- Reads the shop catalogue and prices, Dynamics article and stock master, and the order pipeline.
- Scheduled reconciliation flags drift and mismatches; ageing checks catch stuck orders.
- Escalates exceptions, re-syncs failed orders with approval and issues a daily trade brief.
What It Removes
- Price and stock drift found by customers
- Orders stuck between shop, ERP and fulfilment
- Manual re-syncs of failed orders
Input Data RequirementsShop catalogue and prices, ERP article and stock master, order pipeline events (shop-ERP-fulfilment)
Output FormatDrift and mismatch worklist, approval-gated re-syncs, daily trade brief
“Drift and stuck orders are fixed before a customer finds them.”