UC-773
Forecast Prepaid Balance Runway to protect revenue and get paid faster
Days of prepaid balance left forecast per account, with the top-up prompt sent before disconnection.
TBDBuild Duration
XXXXIndicative ROI
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The Challenge
The opportunity is to eliminate disconnections a timely reminder would have prevented, reminders sent on a fixed schedule rather than on runway, and win back cost paid instead of retention cost. The proposed workflow is source-linked, but the current operating baseline and financial value remain illustrative until validated with the client.
How It Works
- Reads balance, interval usage, weather and payment behaviour for each prepaid account.
- Forecasts the days of runway remaining and the likelihood of a top-up.
- Triggers the right prompt on the right channel before the balance runs out.
What It Removes
- Disconnections a timely reminder would have prevented
- Reminders sent on a fixed schedule rather than on runway
- Win back cost paid instead of retention cost
Input Data RequirementsPrepaid balance and top-up history, interval usage data, weather forecasts, payment and channel preferences
Output FormatDays of runway per account, prioritised outreach list, disconnection avoided and retention reporting
“How many days of power does this customer have left?”