UC-774
Screen Enrollment Quality to reduce bad debt and early churn
Every new enrollment screened for fraud, credit risk and channel quality before switch on.
TBDBuild Duration
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The Challenge
The opportunity is to eliminate bad debt that traces back to nobody, channel quality judged on volume alone, and fraud signals checked after the switch rather than before. The proposed workflow is source-linked, but the current operating baseline and financial value remain illustrative until validated with the client.
How It Works
- Checks each enrollment against identity, address, credit and prior account signals.
- Scores expected bad debt and early churn by customer and by acquisition channel.
- Approves, prices or declines at enrollment and scores each channel monthly.
What It Removes
- Bad debt that traces back to nobody
- Channel quality judged on volume alone
- Fraud signals checked after the switch rather than before
Input Data RequirementsEnrollment applications, identity and address data, credit signals, prior account and payment history, channel and agent records
Output FormatEnrollment decision with risk score, channel and agent quality scorecard, expected bad debt forecast
“Which sales channel is signing the customers who never pay?”