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Industry · FINANCIAL INSTITUTIONSFunction · Credit & Lending
UC-091

Borrower Inquiry Intake Structuring

Reads the inbound borrower inquiry and its attachments at first touch and turns them into structured fields before eligibility work begins.

4Build Duration
4-30xIndicative ROI

The Challenge

Intake arrives by email and shared drives, so every inquiry is re-keyed by hand before underwriting can start. Borrowers send whatever format they hold, and eligibility checks stay manual throughout.

How It Works

  • Ingests borrower inquiries, email attachments and shared-drive documents at first touch.
  • Classifies each document and extracts borrower, project and financial fields to one record.
  • Hands the underwriter a structured record with every figure cited to its source document.

What It Removes

  • Borrower documents re-keyed from email threads
  • Attachments hunted across shared drives
  • Eligibility checks started from unstructured text
Input Data RequirementsInbound borrower inquiry emails, attachments, shared-drive document folders, application forms, financial statements
Output FormatStructured intake record, document checklist with gaps flagged, source-cited fields and a logged action trail
I want the file already sorted and the numbers already pulled by the time I open a new inquiry.
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