UC-300
Care Continuity & Carer-Client Matching
Makes same-carer continuity an explicit objective in the schedule and covers sickness and holiday with the best-fit, introduced substitute.
TBDBuild Duration
TBDIndicative ROI
The Challenge
Continuity - the same carer with the same client, the thing families value most - is left to manual scheduling and breaks without warning through sickness and holiday.
How It Works
- Ingests the rota, carer availability and client care plans and preferences.
- Optimisation schedules with continuity as an objective; ML matches substitutes.
- Assigns best-fit cover with auto-introductions and at-risk warnings.
What It Removes
- Manual continuity scheduling
- Poor sickness and holiday cover
- Continuity breaking unnoticed
Input Data RequirementsRota and scheduling system, carer availability and sickness/holiday records, client care plans and preferences
Output FormatContinuity-optimised schedule, best-fit substitute assignments, auto-introductions, continuity-at-risk warnings
“It keeps the same carers with the same clients as much as possible - and warns the office before continuity slips.”