UC-151
Integration Comms & Employee Assistant
A grounded bilingual assistant answers employee and stakeholder questions through the integration, keeping messaging consistent.
10Build Duration
5-12xIndicative ROI
The Challenge
Repetitive integration questions flood HR, IR and comms while the organisation reshapes, and inconsistent or mistimed answers feed the rumour mill exactly when trust is fragile.
How It Works
- Grounds on the knowledge vault, approved FAQs and integration announcements.
- RAG answers in NO, DK and EN with citations; sensitive topics route to humans.
- Serves employees and stakeholders 24/7 and reports question themes to leadership.
What It Removes
- Repetitive questions overwhelming HR and IR
- Inconsistent answers across channels
- Mistimed messaging during reorganisation
Input Data RequirementsApproved integration FAQs and announcements, HR policies, knowledge vault content
Output FormatCited bilingual answers 24/7, escalation routing, question-theme reporting
“Everyone gets the same approved answer the moment they ask - and we see what the organisation is worried about.”