UC-740
Recover Warranty Claims to protect revenue and get paid faster
Warranty claims filed complete and on time against the manufacturer, with the evidence attached.
TBDBuild Duration
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The Challenge
The opportunity is to eliminate claims that lapse for want of records, warranty cost absorbed into service margin, and repeat defects that nobody links to a supplier. The proposed workflow is source-linked, but the current operating baseline and financial value remain illustrative until validated with the client.
How It Works
- Indexes work orders, parts used, failure narratives and warranty terms by serial.
- Matches each claimable event to the manufacturer's warranty terms and evidence requirements.
- Assembles the claim pack, tracks it to settlement and reports recurring defect causes.
What It Removes
- Claims that lapse for want of records
- Warranty cost absorbed into service margin
- Repeat defects that nobody links to a supplier
Input Data RequirementsWork orders and repair records, parts and labour detail, failure narratives, manufacturer warranty terms
Output FormatClaim ready warranty packs, claim ageing and recovery tracker, recurring defect cause analysis
“Which repairs should the manufacturer have paid for?”