UC-723
Use Failure Feedback to reduce errors and rework
Field failures traced back to the batch, drawing and process that produced the part.
TBDBuild Duration
XXXXIndicative ROI
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The Challenge
The opportunity is to eliminate field failures that never reach engineering, repeat failures of the same design, and warranty cost absorbed with no root cause. The proposed workflow is source-linked, but the current operating baseline and financial value remain illustrative until validated with the client.
How It Works
- Collects field failure reports, returned goods analysis and warranty claims by part and serial.
- Traces each failure back to batch, drawing revision, supplier and process route.
- Publishes the recurring causes and blocks affected batches pending review.
What It Removes
- Field failures that never reach engineering
- Repeat failures of the same design
- Warranty cost absorbed with no root cause
Input Data RequirementsField failure reports, returned goods analysis, warranty claims, batch and process records, drawing revisions
Output FormatFailure cause analysis by part and batch, affected batch hold list, design and process change list
“Which drawing revision is behind the failures we keep seeing?”