UC-754
Improve Order Promise Accuracy to finish work faster and on time
A delivery date the customer can rely on, calculated from real stock and carrier performance.
TBDBuild Duration
XXXXIndicative ROI
XXXXBuild Cost
XXXXValue
The Challenge
The opportunity is to eliminate promise dates set from a fixed rule, late deliveries discovered by the customer first, and cut off times that do not match the warehouse reality. The proposed workflow is source-linked, but the current operating baseline and financial value remain illustrative until validated with the client.
How It Works
- Reads stock by node, pick and pack capacity, cut off times and carrier performance by lane.
- Calculates the achievable promise date at the moment of checkout.
- Monitors performance against the promise and adjusts the rules that keep failing.
What It Removes
- Promise dates set from a fixed rule
- Late deliveries discovered by the customer first
- Cut off times that do not match the warehouse reality
Input Data RequirementsStock by node, warehouse capacity and cut off times, carrier lane performance, order and delivery history
Output FormatPromise date at checkout, promise against actual reporting, rule adjustment recommendations
“Can we actually deliver on the date we just promised?”