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Industry · RETAIL & E-COMMERCEFunction · Finance
UC-1001

SG&A Workflow Copilot

Mine tickets, approvals, reports and policy questions; cluster the recurring work; automate evidence retrieval and draft the action; and route every exception to a person with the policy evidence attached.

12 weeksBuild Duration
XXXXIndicative ROI
XXXXBuild Cost
$XXXM/yrValue

The Challenge

SG&A ran at $1.60bn in the last full year and 76.3% of gross profit in the latest quarter. Management has named $100M of structural savings, $50M of it by the end of 2026, and already runs an in-house integration hub saving about 30,000 hours a year.

How It Works

  • Reads and connects the source records named in the proposal.
  • Mine tickets, approvals, reports and policy questions; cluster the recurring work; automate evidence retrieval and draft the action; and route every exception to a person with the policy evidence attached. It removes work, not the accountability for it.
  • Publishes a source-linked recommendation for Chief Information Officer approval and records the decision.

What It Removes

  • Manual reconciliation across disconnected records
  • Decisions made after the value or risk is visible
  • Recommendations without source-linked evidence
Input Data RequirementsOperational, financial and reference records named in the Camping World proposal for SG&A Workflow Copilot.
Output FormatSG&A Workflow Copilot decision view with ranked actions, source links, confidence and a named owner.
“SG&A Workflow Copilot turns existing records into a source-linked decision with a named owner.”
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