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Industry · RETAILFunction · Commercial
UC-331

Discreet Luxury Clienteling & Private Viewing

Suggests which piece suits which family from purchase and enquiry history, drafts the private note, and never publishes anything.

TBDBuild Duration
XXXXIndicative ROI
XXXXBuild Cost
XXXXValue

The Challenge

Knowing which piece suits which family lives in a few heads across six boutiques and twenty-plus houses. Buyers here refuse a public catalogue, so ordinary retail personalisation is unusable.

How It Works

  • Ingests till records, piece photographs and provenance, family history and enquiry records.
  • Attributes each piece from its own images and details, then ranks a selection per family.
  • Drafts the private note for a person to send and opens an invitation-only viewing room.

What It Removes

  • Suitability knowledge held in a few people's heads
  • Exhibition week enquiries lost once the week ends
  • Approaches drafted from whatever is nearest to hand
Input Data RequirementsA year of till records (date, boutique, house, piece, value), piece photographs and provenance, family history in any form, enquiry records
Output FormatRanked private selection per named family with reasons, drafted private note for a person to send, exhibition enquiry record, invitation-only room
“Nothing we build is ever seen in public - and the knowledge of who suits what stops depending on who is in the room that day.”
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