UC-249
SuiteCommerce AI Shopping Assistant
A storefront assistant giving conversational product search, spec guidance, recommendations and live order status grounded in NetSuite.
TBDBuild Duration
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The Challenge
Buyers struggle to find the right SKU because static search underperforms on the catalogue, while spam and fraud orders disrupt order management.
How It Works
- Ingests the NetSuite catalogue, pricing, inventory and order records.
- RAG plus ML recommendation, identity-scoped row by row per shopper.
- Serves a conversational widget on SuiteCommerce with live order status.
What It Removes
- Static site search
- Manual size and spec guidance
- Spam and fraud order noise
Input Data RequirementsNetSuite product catalogue, pricing, inventory, order and shipment records
Output FormatConversational search results, personalised recommendations, live order status
“A 5-15% conversion lift and larger baskets on the existing storefront.”