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Industry · TRANSPORT & LOGISTICSFunction · Finance
UC-378

Freight Claims and Demurrage Recovery

Reads carrier invoices, gate timestamps and contract free-time terms, works out which demurrage charges are disputable, and drafts a claim.

TBDBuild Duration
XXXXIndicative ROI
XXXXBuild Cost
XXXXValue

The Challenge

Detention and demurrage invoices get paid because nobody tests them against the free-time clock in time. It persists because the timestamps sit with the terminal and the terms sit in the contract.

How It Works

  • Reads carrier and terminal invoices, gate in and out timestamps, bills of lading and terms.
  • Recomputes the free-time clock per box and scores each line payable, queryable or recoverable.
  • Drafts the dispute pack with evidence attached and files it before the window closes.

What It Removes

  • Line-by-line manual checking of carrier invoices
  • Hunting gate timestamps to prove free-time use
  • Writing each dispute letter from a blank page
Input Data RequirementsCarrier and terminal invoices, gate in and out timestamps, bills of lading, contract free-time terms, interchange receipts, prior claim outcomes
Output FormatRanked recoverable charge list with evidence, drafted dispute packs, and a monthly leakage report by carrier and lane
“We pay demurrage we know is wrong because the fourteen days to challenge it go past while we are busy”
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